For warranty service, you must contact the store where the product was purchased or a authorized service center. Together with the device, you must provide a cash receipt and device warranty card, or seller warranty card.
Violation of the warranty terms
Warranty service may be refused in case of failure to comply with the conditions of operation and storage, as well as failure of the owner’s fault, failures of the power grid, natural disasters and other force majeure circumstances. The warranty period is deducted from the time of purchase of the product.
Manufacturer’s defective pixels policy, “Monitors” category.
Number of defective pixels: Hot pixels – 2, Dead pixels – 5, Total amount of hot and dead pixels – 5, Adjacent pairs – 0.
∙ a defective pixel looks like a light (always on and lit in one color) or dark (always off and does not lit) dot;
∙ an adjacent pair of defective pixels are two identical (two hot or two dead) defective pixels, which stand on the distance that is equal to or less than 6 mm;
If your monitor has more defective pixels, you are entitled to a replacement of your LCD panel under the manufacturer’s warranty.
WARRANTY TERMS
IF YOUR DEVICE IS NOT WORKING PROPERLY, PLEASE CHECK TO SEE IF YOU CAN RESOLVE THE CAUSE OF THE MALFUNCTION YOURSELF.
If you cannot resolve the issue yourself, please contact 2E SERVICE by phone at +370 617 77272 or by email at [email protected].
When contacting us, be sure to specify the device model (MODEL) and serial number (Serial No). You will find this information on the product label affixed to the back of the device.
Business hours*: Mondays, Tuesdays, Wednesdays, Thursdays
from 8:00 a.m. to 4:30 p.m., Fridays from 8:00 a.m. to 2:00 p.m. Closed on public holidays.
ATTENTION CUSTOMERS!
When purchasing the appliance, check its operation and ensure that the appliance is complete.
READ THE USER MANUAL CAREFULLY. Even if you follow the instructions and requirements listed in the manual, there is still a risk of damaging the appliance and LOSING YOUR RIGHT TO FREE WARRANTY SERVICE.
During warranty service, defective (but not broken) parts and components of the device are replaced free of charge.
Warranty period:
“2E” devices come with a 24-month warranty from the date of purchase.
Requirements for warranty repairs:
You must have a cash register receipt or another document confirming the purchase of the product from the seller, indicating the date of sale and bearing the store’s stamp.
ATTENTION! If the sales date is missing or unclear on the cash register receipt or other document confirming the purchase from the seller, the warranty period begins on the device’s date of manufacture.
Before submitting the product for warranty repair, remove any removable data storage media or accessories to ensure that data is not lost or deleted during repair and that accessories are not damaged.
ATTENTION! The device must be connected to a grounded electrical network, installed, and operated in strict accordance with the manufacturer’s instructions described in the device’s User Manual.
Warranty service is void:
Due to mechanical damage to the device’s casing or other damage caused by the buyer during transportation. In case of dispute, the device’s packaging must be presented.
Due to a virus caused by improperly installed software or the product being used with other software.
Due to malfunctions, broken parts, installation, connection to the power grid, or transportation not in accordance with the manufacturer’s instructions described in the device’s User Manual.
If the device was operated under unsanitary conditions, or if the cause of the device’s malfunction is insects, rodents, or other external factors.
If the device was repaired during the warranty period by parties other than “2E” official representatives in country.
Other provisions:
If, during the warranty period, the buyer refuses the device or demands that it be replaced with a new one when the device’s defect can be repaired, the buyer must compensate the company for any losses incurred due to the return or replacement of the device.
The warranty period for the replaced device is calculated from the date of sale of the replacement device, which is recorded in the warranty service report, noting that the device has been replaced.
For calling “2E” official representatives when there is no proof of purchase or when the device’s warranty period has expired, the device was repaired during the warranty period by service centers other than those mentioned above, or the instructions in the user manual were not followed, the buyer shall cover the costs of the service technicians transportation and lost working time according to the official representatives rates.
WARRANTY TERMS
IF YOUR DEVICE IS NOT WORKING PROPERLY, PLEASE CHECK TO SEE IF YOU CAN RESOLVE THE CAUSE OF THE MALFUNCTION YOURSELF.
If you cannot resolve the issue yourself, please contact 2E SERVICE by phone at +370 617 77272 or by email at [email protected].
When contacting us, be sure to specify the device model (MODEL) and serial number (Serial No). You will find this information on the product label affixed to the back of the device.
Business hours*: Mondays, Tuesdays, Wednesdays, Thursdays
from 8:00 a.m. to 4:30 p.m., Fridays from 8:00 a.m. to 2:00 p.m. Closed on public holidays.
ATTENTION CUSTOMERS!
When purchasing the appliance, check its operation and ensure that the appliance is complete.
READ THE USER MANUAL CAREFULLY. Even if you follow the instructions and requirements listed in the manual, there is still a risk of damaging the appliance and LOSING YOUR RIGHT TO FREE WARRANTY SERVICE.
During warranty service, defective (but not broken) parts and components of the device are replaced free of charge.
Warranty period:
“2E” devices come with a 24-month warranty from the date of purchase.
Requirements for warranty repairs:
You must have a cash register receipt or another document confirming the purchase of the product from the seller, indicating the date of sale and bearing the store’s stamp.
ATTENTION! If the sales date is missing or unclear on the cash register receipt or other document confirming the purchase from the seller, the warranty period begins on the device’s date of manufacture.
Before submitting the product for warranty repair, remove any removable data storage media or accessories to ensure that data is not lost or deleted during repair and that accessories are not damaged.
ATTENTION! The device must be connected to a grounded electrical network, installed, and operated in strict accordance with the manufacturer’s instructions described in the device’s User Manual.
Warranty service is void:
Due to mechanical damage to the device’s casing or other damage caused by the buyer during transportation. In case of dispute, the device’s packaging must be presented.
Due to a virus caused by improperly installed software or the product being used with other software.
Due to malfunctions, broken parts, installation, connection to the power grid, or transportation not in accordance with the manufacturer’s instructions described in the device’s User Manual.
If the device was operated under unsanitary conditions, or if the cause of the device’s malfunction is insects, rodents, or other external factors.
If the device was repaired during the warranty period by parties other than “2E” official representatives in country.
Other provisions:
If, during the warranty period, the buyer refuses the device or demands that it be replaced with a new one when the device’s defect can be repaired, the buyer must compensate the company for any losses incurred due to the return or replacement of the device.
The warranty period for the replaced device is calculated from the date of sale of the replacement device, which is recorded in the warranty service report, noting that the device has been replaced.
For calling “2E” official representatives when there is no proof of purchase or when the device’s warranty period has expired, the device was repaired during the warranty period by service centers other than those mentioned above, or the instructions in the user manual were not followed, the buyer shall cover the costs of the service technicians transportation and lost working time according to the official representatives rates.
WARRANTY TERMS
IF YOUR DEVICE IS NOT WORKING PROPERLY, PLEASE CHECK TO SEE IF YOU CAN RESOLVE THE CAUSE OF THE MALFUNCTION YOURSELF.
If you cannot resolve the issue yourself, please contact 2E SERVICE by phone at +370 617 77272 or by email at [email protected].
When contacting us, be sure to specify the device model (MODEL) and serial number (Serial No). You will find this information on the product label affixed to the back of the device.
Business hours*: Mondays, Tuesdays, Wednesdays, Thursdays
from 8:00 a.m. to 4:30 p.m., Fridays from 8:00 a.m. to 2:00 p.m. Closed on public holidays.
ATTENTION CUSTOMERS!
When purchasing the appliance, check its operation and ensure that the appliance is complete.
READ THE USER MANUAL CAREFULLY. Even if you follow the instructions and requirements listed in the manual, there is still a risk of damaging the appliance and LOSING YOUR RIGHT TO FREE WARRANTY SERVICE.
During warranty service, defective (but not broken) parts and components of the device are replaced free of charge.
Warranty period:
“2E” devices come with a 24-month warranty from the date of purchase.
Requirements for warranty repairs:
You must have a cash register receipt or another document confirming the purchase of the product from the seller, indicating the date of sale and bearing the store’s stamp.
ATTENTION! If the sales date is missing or unclear on the cash register receipt or other document confirming the purchase from the seller, the warranty period begins on the device’s date of manufacture.
Before submitting the product for warranty repair, remove any removable data storage media or accessories to ensure that data is not lost or deleted during repair and that accessories are not damaged.
ATTENTION! The device must be connected to a grounded electrical network, installed, and operated in strict accordance with the manufacturer’s instructions described in the device’s User Manual.
Warranty service is void:
Due to mechanical damage to the device’s casing or other damage caused by the buyer during transportation. In case of dispute, the device’s packaging must be presented.
Due to a virus caused by improperly installed software or the product being used with other software.
Due to malfunctions, broken parts, installation, connection to the power grid, or transportation not in accordance with the manufacturer’s instructions described in the device’s User Manual.
If the device was operated under unsanitary conditions, or if the cause of the device’s malfunction is insects, rodents, or other external factors.
If the device was repaired during the warranty period by parties other than “2E” official representatives in country.
Other provisions:
If, during the warranty period, the buyer refuses the device or demands that it be replaced with a new one when the device’s defect can be repaired, the buyer must compensate the company for any losses incurred due to the return or replacement of the device.
The warranty period for the replaced device is calculated from the date of sale of the replacement device, which is recorded in the warranty service report, noting that the device has been replaced.
For calling “2E” official representatives when there is no proof of purchase or when the device’s warranty period has expired, the device was repaired during the warranty period by service centers other than those mentioned above, or the instructions in the user manual were not followed, the buyer shall cover the costs of the service technicians transportation and lost working time according to the official representatives rates.
WARRANTY TERMS
IF YOUR DEVICE IS NOT WORKING PROPERLY, PLEASE CHECK TO SEE IF YOU CAN RESOLVE THE CAUSE OF THE MALFUNCTION YOURSELF.
If you cannot resolve the issue yourself, please contact 2E SERVICE by phone at +370 617 77272 or by email at [email protected].
When contacting us, be sure to specify the device model (MODEL) and serial number (Serial No). You will find this information on the product label affixed to the back of the device.
Business hours*: Mondays, Tuesdays, Wednesdays, Thursdays
from 8:00 a.m. to 4:30 p.m., Fridays from 8:00 a.m. to 2:00 p.m. Closed on public holidays.
ATTENTION CUSTOMERS!
When purchasing the appliance, check its operation and ensure that the appliance is complete.
READ THE USER MANUAL CAREFULLY. Even if you follow the instructions and requirements listed in the manual, there is still a risk of damaging the appliance and LOSING YOUR RIGHT TO FREE WARRANTY SERVICE.
During warranty service, defective (but not broken) parts and components of the device are replaced free of charge.
Warranty period:
“2E” devices come with a 24-month warranty from the date of purchase.
Requirements for warranty repairs:
You must have a cash register receipt or another document confirming the purchase of the product from the seller, indicating the date of sale and bearing the store’s stamp.
ATTENTION! If the sales date is missing or unclear on the cash register receipt or other document confirming the purchase from the seller, the warranty period begins on the device’s date of manufacture.
Before submitting the product for warranty repair, remove any removable data storage media or accessories to ensure that data is not lost or deleted during repair and that accessories are not damaged.
ATTENTION! The device must be connected to a grounded electrical network, installed, and operated in strict accordance with the manufacturer’s instructions described in the device’s User Manual.
Warranty service is void:
Due to mechanical damage to the device’s casing or other damage caused by the buyer during transportation. In case of dispute, the device’s packaging must be presented.
Due to a virus caused by improperly installed software or the product being used with other software.
Due to malfunctions, broken parts, installation, connection to the power grid, or transportation not in accordance with the manufacturer’s instructions described in the device’s User Manual.
If the device was operated under unsanitary conditions, or if the cause of the device’s malfunction is insects, rodents, or other external factors.
If the device was repaired during the warranty period by parties other than “2E” official representatives in country.
Other provisions:
If, during the warranty period, the buyer refuses the device or demands that it be replaced with a new one when the device’s defect can be repaired, the buyer must compensate the company for any losses incurred due to the return or replacement of the device.
The warranty period for the replaced device is calculated from the date of sale of the replacement device, which is recorded in the warranty service report, noting that the device has been replaced.
For calling “2E” official representatives when there is no proof of purchase or when the device’s warranty period has expired, the device was repaired during the warranty period by service centers other than those mentioned above, or the instructions in the user manual were not followed, the buyer shall cover the costs of the service technicians transportation and lost working time according to the official representatives rates.
Violation of the warranty terms
Warranty service may be refused in case of failure to comply with the conditions of operation and storage, as well as failure of the owner’s fault, failures of the power grid, natural disasters and other force majeure circumstances. The warranty period is deducted from the time of purchase of the product.
Manufacturer’s defective pixels policy, “Monitors” category.
Number of defective pixels: Hot pixels – 2, Dead pixels – 5, Total amount of hot and dead pixels – 5, Adjacent pairs – 0.
∙ a defective pixel looks like a light (always on and lit in one color) or dark (always off and does not lit) dot;
∙ an adjacent pair of defective pixels are two identical (two hot or two dead) defective pixels, which stand on the distance that is equal to or less than 6 mm;
If your monitor has more defective pixels, you are entitled to a replacement of your LCD panel under the manufacturer’s warranty.
Violation of the warranty terms
Warranty service may be refused in case of failure to comply with the conditions of operation and storage, as well as failure of the owner’s fault, failures of the power grid, natural disasters and other force majeure circumstances. The warranty period is deducted from the time of purchase of the product.
Manufacturer’s defective pixels policy, “Monitors” category.
Number of defective pixels: Hot pixels – 2, Dead pixels – 5, Total amount of hot and dead pixels – 5, Adjacent pairs – 0.
∙ a defective pixel looks like a light (always on and lit in one color) or dark (always off and does not lit) dot;
∙ an adjacent pair of defective pixels are two identical (two hot or two dead) defective pixels, which stand on the distance that is equal to or less than 6 mm;
If your monitor has more defective pixels, you are entitled to a replacement of your LCD panel under the manufacturer’s warranty.
Violation of the warranty terms
Warranty service may be refused in case of failure to comply with the conditions of operation and storage, as well as failure of the owner’s fault, failures of the power grid, natural disasters and other force majeure circumstances. The warranty period is deducted from the time of purchase of the product.
Manufacturer’s defective pixels policy, “Monitors” category.
Number of defective pixels: Hot pixels – 2, Dead pixels – 5, Total amount of hot and dead pixels – 5, Adjacent pairs – 0.
∙ a defective pixel looks like a light (always on and lit in one color) or dark (always off and does not lit) dot;
∙ an adjacent pair of defective pixels are two identical (two hot or two dead) defective pixels, which stand on the distance that is equal to or less than 6 mm;
If your monitor has more defective pixels, you are entitled to a replacement of your LCD panel under the manufacturer’s warranty.
Violation of the warranty terms
Warranty service may be refused in case of failure to comply with the conditions of operation and storage, as well as failure of the owner’s fault, failures of the power grid, natural disasters and other force majeure circumstances. The warranty period is deducted from the time of purchase of the product.
Manufacturer’s defective pixels policy, “Monitors” category.
Number of defective pixels: Hot pixels – 2, Dead pixels – 5, Total amount of hot and dead pixels – 5, Adjacent pairs – 0.
∙ a defective pixel looks like a light (always on and lit in one color) or dark (always off and does not lit) dot;
∙ an adjacent pair of defective pixels are two identical (two hot or two dead) defective pixels, which stand on the distance that is equal to or less than 6 mm;
If your monitor has more defective pixels, you are entitled to a replacement of your LCD panel under the manufacturer’s warranty.
Violation of the warranty terms
Warranty service may be refused in case of failure to comply with the conditions of operation and storage, as well as failure of the owner’s fault, failures of the power grid, natural disasters and other force majeure circumstances. The warranty period is deducted from the time of purchase of the product.
Manufacturer’s defective pixels policy, “Monitors” category.
Number of defective pixels: Hot pixels – 2, Dead pixels – 5, Total amount of hot and dead pixels – 5, Adjacent pairs – 0.
∙ a defective pixel looks like a light (always on and lit in one color) or dark (always off and does not lit) dot;
∙ an adjacent pair of defective pixels are two identical (two hot or two dead) defective pixels, which stand on the distance that is equal to or less than 6 mm;
If your monitor has more defective pixels, you are entitled to a replacement of your LCD panel under the manufacturer’s warranty.
